![]() First, go to the Settings page of your console and access the System Software Update tab.If this is the case, Sony might already be aware of this matter and rolled out an update to address the problem.įor PS4 users, follow the steps below to update your device: Your Playstation’s software may also have a bug or glitch that causes the Playstation Store not to initialize. On the other hand, you can also use other existing accounts that you have. We suggest creating a new one that is set to the correct region you are currently at. If you cannot access the Playstation Store, try switching to a different PSN account. Unfortunately, using PSN accounts like this can do you more trouble than good. Some users create PSN accounts set to another region to access contents that are locked from their country. If not, discuss the matter with your service provider and ask them to fix the issue. Once done, re-run the test on your network to confirm if the problem is solved. You can do this by going to Playstation’s official website, where you can view the current status of their services. Today, we will show you what to do if you cannot access the Playstation Store on your PS4 or PS5.īefore making any changes to your PS4 or PS5, you should identify first if the problem is on your device or Playstation’s servers. If you experience this problem on your Playstation, we’ve got you covered. Usually, this issue occurs due to problematic servers, unstable internet connections, and corrupted system files. Unfortunately, the Playstation Store doesn’t work all the time, and you may experience difficulties accessing it from time to time. You can also subscribe to PS Plus through the Playstation Store, which gives you two free games each month, exclusive discounts, and online gaming capabilities. Through the Playstation Store, users can purchase games online without leaving their home, access other applications such as Netflix, HBO Max, and even YouTube. One of the best features of the Playstation Network is the PS Store. Are you planning to purchase games, but you cannot access the Playstation Store? ![]()
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